Privacy Policy

PRIVACY POLICY

Updated as of May 25, 2018

This Privacy Policy describes how MIDCO Global collects and uses Personal Data about you through the use of our website that provides you access to our company information, catalog, services, and ability to submit a quote. Our website also enables visitors and clients to subscribe to email marketing and exclusive content.

I. OVERVIEW
II. PERSONAL INFORMATION WE COLLECT
III. COOKIE POLICY
IV. SECURITY
V. YOUR PRIVACY CONTROLS
VI. SHARING YOUR INFORMATION
VII. DELETING YOUR INFORMATION
VIII. COMPLIANCE
IX. LINKS TO OTHER SITES

I. OVERVIEW

MIDCO Global (“MIDCO Global” or “We”) respects your privacy and we are committed to protecting it through our compliance with this policy.

This Privacy Policy (our “Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the websites with the domain name of https://www.midcoglobal.com. Our practices for collecting, using, maintaining, protecting, and disclosing that information are also detailed within this policy.

Please note the MIDCO Express platform is hosted and owned by a separate business named Box Partners, which leases their product catalog to us, but wholly owns the platform and the data transmitted for sales.

MIDCO Global partners with several companies to carry out its business online and keep www.midcoglobal.com operating. We feel it necessary and in the best interest of maintaining transparency to list these companies with links to their individual privacy policies.

WORDPRESS: https://wordpress.org/about/privacy/
GOOGLE ANALYTICS: https://policies.google.com/privacy
BOXPARTERNERS: https://www.boxpartners.com/PrivacyPolicy
MAILCHIMP: https://mailchimp.com/legal/privacy/

MIDCO Global does not sell or rent any client information to third-party entities. Contact information and client data provided to MIDCO Global will be held in strict confidence.

II. PERSONAL DATA WE COLLECT

Due to the nature of our business and the need to quote product orders, MIDCO Global chooses to conduct all transactions outside our website. Transactional data is stored within internal secure database and only kept when given explicit approval by a customer. Customers choose to store payment details with us for faster and more convenient, future business transactions.

The only information MIDCO Global may collect are IP address, email address, company name, and contact information. All personal information collected is done so through the explicit consent and submission by the customer/user. We collect this information to facilitate business and reach our customer for quote review. IP address is captured short term to provide us with analytics data and measure website performance. IP address and personal information are never linked and data we receive through google analytics is never able to be personally identifying.

Data collected to submit a quote or receive a catalog download/opt in to our newsletter can be requested to be deleted from our system at any time. To maintain proper accounting and business logs it is important that we record client transaction history offline and within the security of our own system, beyond our website database.

 III. COOKIE POLICY

We use cookies to help analyze website performance and improve visitor experience via Google Analytics and we also use cookies within our opt-in marketing communication generated through Mail Chimp.

Website performance cookies are interpreted and tracked via Google Analytics. Our website uses several plug-ins that integrate with Google Analytics to provide meaningful feedback to steer our website strategy and improve experience. Plug-ins include WooCommerce Google Analytics Integration and WP Google Analytics Events. It is important to note that these cookies are not associated/coupled to personal identifying data and that we analyze analytics maintaining user anonymity. To learn more about specific cookies active on our website please contact info@midcoglobal.com

Users are given the opportunity to opt into our marketing newsletter and receive a download of our current catalog. Marketing communication is sent sparingly and only when deemed to be of value to said user. Communication is sent via MailChimp. Cookies and similar tracking technologies are used to collect information such as the recipient’s IP address, browser, email client type and other similar details. We use this information to measure the performance of email campaigns, and to provide analytics information. It is important to know that in these circumstances we are able to track specific events to specific users.

Clients may opt out of marketing communication at any moment by contacting us directly at info@midcoglobal.com or through unsubscribing within communication received.

IV. SECURITY

It is a top priority to ensure midcoglobal.com remains a secure and safe environment for our visitors. Our website undergoes regular and routine maintenance to improve performance and maintain security. We utilize several plugins to assist our efforts and prevent viruses or malware that could corrupt our system. It is important to note that no system can be perfect and it is our ongoing effort and ability to respond to vulnerabilities that composes a major portion of our web security plan.

In the event we become aware of a data breach that is considered harmful we will notify the authorities and report to all individuals effected within our system in a timely manner.

V. YOUR PRIVACY CONTROLS

We strive to build meaningful relationships with existing and potential clients and feel through these relationships we are able to provide the best agricultural packaging, production, and research solutions. A certain level of disclosure is required to conduct business but information shared online is completely up to our clients. If clients do not wish to participate online we welcome them to contact us via telephone.

Through engaging with us online the only information automatically collected is the information relevant to a user’s session recorded through Google Analytics. Personal information can only be received if submitted by the user. While we can’t guarantee, if a user is especially concerned with their IP address being logged within our analytics there are resources available to mask IP address. This may give a user more control over their privacy.

In addition if you are looking to increase privacy over information already shared please reply directly to communication you no longer wish to receive, unsubscribe, or email us at info@midcoglobal.com.

VI. SHARING YOUR INFORMATION

MIDCO Global values customer relationships and customer privacy. MIDCO Global does not sell or rent any client information to third-party entities. Contact information and client data provided to MIDCO Global will be held in strict confidence. We do not assume ownership of contact and personal information, as a client is welcome to request said information be deleted at any moment they wish.

VII. DELETING YOUR INFORMATION

Clients have the freedom and right to unsubscribe to unwanted messaging at any time, regardless of prior consent. It is easiest to unsubscribe to this communication by unsubscribing or replying directly to communication received.

If a client has not subscribed to our marketing materials and has submitted a request for quote their personal information is saved for proper follow-up and so quote review and pricing can be shared. After this interaction if a contact does not wish to stay in our database they have the ability to request their removal by emailing or contacting us directly. To email us, please email info@midcoglobal.com.

VIII. COMPLIANCE

We strive to maintain compliance with all required privacy laws and regulations. We are based in the USA, however, given the global nature of our business and the internet, a portion of our clients reside in countries outside our native country. While we strive to adapt to changing laws and meet the standards of many governments, we ask for assistance and request that if a visitor or customer notice a short falling or have a concern they notify us as soon as possible. We promise to review and make the necessary and/or required changes immediately to rectify the situation and uphold new compliance. To report or submit a claim, please contact info@midcoglobal.com.

IX. LINKS TO OTHER SITES

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by MIDCO Global. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

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